EXPERIENCED, PROFESSIONAL, & SEASONED
• Servicing Charlotte, NC & surrounding NC - SC cities
• 100% committed to meet and exceed your expectations
• Licensed & insured in NC & SC
• Pre-employment & ongoing drug screening for all employees
• Pre-employment criminal background checks
• N.A.T.E. (North American Training Excellence) certified technicians and installers on our team
• BBB Accredited Business
WE VALUE WHAT YOU VALUE
Standards of Service
• When we arrive at your home, we will be as quiet as possible, so as not to disturb your neighbors or anyone in your home who might be noise sensitive.
• We will not use foul language in or around your home, even if we drop something heavy on our toes! We make it our policy to treat your family members with the same respect we would expect others to show toward our family members.
• If you have a family pet, we promise to be very careful when we go back and forth to our van. Many of our technicians are pet owners, and we know how quickly they can sometimes get out.
• When we are finished working, we will clean up thoroughly and make sure you are satisfied with the result. We also will take all of our trash with us and dispose of it elsewhere.
• If there are any operating or maintenance instructions that stem from the work we perform in your home, we will explain each one in plain English and answer all your questions.
• We will explain all relevant warranty and related information and give you an opportunity to provide feedback about your experience